These terms govern the relationship between Antonella Vermont and our customers.

By placing an order, you accept these terms. With each purchase, customers become part of the Antonella Vermont legacy, defined by these terms of service.

Please review these terms carefully before making a purchase at Antonella Vermont. Your agreement to these terms signifies your commitment to our legacy.

The products sold are those listed in our online catalog, available within the limits of our stock.

The descriptions and photographs provided are for guidance only. While we strive for accuracy, photos, especially colors, may vary slightly and should not be considered exact representations.

These images are not contractually binding. In the event of product unavailability, we will notify you promptly. Despite our best efforts to depict products accurately, slight variations in color may occur.

Please note that the availability of products in our online catalog is subject to our stock limits. Rest assured, we will promptly notify you in case a product is unavailable for purchase.

We value transparency and will always strive to keep you informed about any changes or updates regarding product availability.

Antonella Vermont reserves the right to change prices without notice but will honor the price at the order date.

Incorrectly priced products will not be delivered, but customers will be informed and offered alternatives.

Antonella Vermont also offers a tool to display prices and place orders in another currency. The exchange rate applied is regularly updated, but Antonella Vermont cannot accept any claim related to a difference between the exchange rate applied and the exchange rate in force. Any bank charges resulting from payment made by the customer in another currency remain at their expense.

The customer can choose home delivery for their order, which will incur additional delivery costs. These costs will be shown in the "shopping basket" section and are calculated based on the weight, volume of the order, and the delivery address.

Customers are encouraged to reach out to customer service for any questions or concerns regarding pricing or international orders.

The customer who wishes to purchase a product on the Antonella Vermont website must go through the various stages of the purchasing process (summary of products chosen and placed in the basket, identification, choice of address and delivery method, and choice of payment and settlement method under the conditions provided).

The confirmation of the order implies acceptance of these terms and conditions of sale, recognition of having full knowledge of them, and waiver of the right to invoke their own terms and conditions of purchase or other conditions. All data provided, and the recorded confirmation will serve as proof of the transaction.

The confirmation will be equivalent to a signature and acceptance of the operations carried out. Antonella Vermont will communicate the details of the recorded order via e-mail. The price of purchases made on the website www.antonellavermont.com is due at the time of ordering; payment is made by credit card, PayPal, or any other method of payment shown on the website.

Antonella Vermont does not have access to confidential information relating to the means of payment. The information entered is encrypted and transmitted to SHOPIFY securely, without Antonella Vermont or other third parties being able to access it.

For any inquiries or issues with an order, customers can contact Antonella Vermont customer service for assistance.

Shipments are sent to the address specified by the customer during the order process.

Antonella Vermont ships to all countries served by Swiss Post.

The shipping costs are displayed in the shopping cart section and must be approved by the customer before finalizing each order. The amount may vary based on the weight of the package and the destination country.

• Shipping Costs

Standard delivery within Switzerland is free of charge.

Express delivery incurs additional charges.

For deliveries outside of Switzerland, a flat rate is applied. These deliveries are made on a DDU (Delivery Duty Unpaid) basis. Swiss VAT is deducted from the purchase price, but the recipient is responsible for paying the import taxes (VAT of the recipient country), along with any customs duties and fees associated with the order, which will be requested upon delivery.

• Shipping Times

Shipping times begin once payment has been registered with our accounting department, and the package has been prepared and handed over to our delivery service provider for in-stock products. For out-of-stock products, an additional approximate delay of 6 to 8 weeks is needed to account for the average manufacturing time of Antonella Vermont jewelry. Shipments occur when all items in the same order are in stock.

The delivery times provided by Swiss Post are as follows:

- 2 to 3 working days for Switzerland.
- 4 to 15 working days for other countries, depending on local postal conditions.

Antonella Vermont commits to informing the customer of any delivery delays but cannot be held liable for any compensation in this regard.

• Shipping Damages

In the event of damage during transport, a detailed protest must be made within three days of delivery.

The customer should contact Antonella Vermont Customer Service by email for any complaint.

The claim must include photos of the damage and/or the damaged parts. The damage must be visible from all angles.

All Antonella Vermont, jewelry is guaranteed for one year from the date of purchase, provided it is used under normal conditions.

The guarantee does not cover:

• Defects and damages due to loss, theft, fire, or other causes beyond our control.
• Defects and damages resulting from misuse, negligence, or accidents.
• Defects and damages caused by improper use (knocks, dents, crushing to the case, crystal, bracelet, or strap), alterations, tampering, dismantling, or services and repairs completed by anyone other than an authorized Antonella Vermont service provider.
• Defects and damages due to normal wear and tear.
• Routine maintenance and cleaning.

In the event of a product non-conformity, Antonella Vermont's guarantee covers the return, exchange, or refund of the product, provided the customer complies with the specified conditions and deadlines.

Regardless of product non-conformity, customers, who are non-professional natural persons, have a 14-day withdrawal period from the delivery date to notify Antonella Vermont of a return for exchange or refund. The jewelry must be returned in its original packaging and must not have been worn.

Return shipping costs, both within Switzerland and internationally, are the responsibility of the customer.

The return package must include the product, the order number, a description of the items being returned, and a request for an exchange or refund.

Return address:

Rue du Petit Rocher 6

Lausanne 1003, Switzerland

Refunds are processed within 15 days of receiving the return and are issued using the original payment method.

All content on the Antonella Vermont website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of Antonella Vermont or its content suppliers and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited. Any trademarks, service marks, and trade names displayed on the site are the registered and unregistered marks of Antonella Vermont and are protected by applicable trademark laws. Users must obtain explicit permission from Antonella Vermont to use any of the intellectual property found on this site.

Antonella Vermont is committed to ensuring the privacy and protection of your personal data. All personal information collected through our website is used strictly in accordance with data protection laws and is intended to provide you with a personalized and efficient experience. We implement robust security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Your personal data will not be shared with third parties without your explicit consent, except where required by law or when necessary to fulfill your order. You have the right to access, modify, or delete your personal information at any time. For any inquiries or requests regarding your personal data, please contact our customer service team.

By using our website, you consent to the collection and use of your personal data as outlined in this policy.

The use of the www.antonellavermont.com site is authorized for private use only. Any commercial use, particularly for the purpose of reselling the products purchased on the site to third parties, is prohibited.

Any violation of this obligation will be subject to sanctions. Damages may be claimed.

The relationship between Antonella Vermont and the Client is governed by Swiss law.

For any dispute relating to the relationship between Antonella Vermont and the Client, the place of jurisdiction is the registered office of Antonella Vermont.